Blue Mountain Reviews
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 Only
14% of Users Recommend it
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PAGE 1: Displaying Reviews 1 - 3 of 3
Signed up for a free trial and they IMMEDIATLY charged me
12 April 2023
Reviewer: Pat from Washington, D.C.
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15 of 29 people found this review helpful
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Signed up for a free trial and they IMMEDIATLY charged my credit card despite having a confirmation email of a Free trial as well as confirmation of the cancellation of said trial. This all occurred in the same day. The contact us by email questions do not get responded to and the phone line says "due to unforeseen circumstances we are closed" once you make it through the automated prompts. Ha to resort to reporting fraud to my bank (be sure to have them block all future charges from them!
In summary, I would not recommend Blue Mountain to a friend.
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ECard Failure - Slow to Admit Problem - Not Responsible
16 January 2022
Reviewer: Paul Co from Dallas TX
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29 of 52 people found this review helpful
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I placed an order to send an ecard for Christmas, with a photo attached. The card was nice. However, I uploaded a photo and expected the card to be sent with photo on xmas day. Card was sent but apparently not the photo. I contacted customer service and BlueMountain took several days to determine that the photo had not been included with my ecard. They refused to accept responsibility for the problem, refused to re-send the card with the photo, thanked me for helping them identify their technical problem, and then told me that I should try to send it again because they thought they had fixed their problem.
BlueMountain was totally uninterested in customer service and just told me, the customer, that I should try to send my Christmas card again - and this was on December 29!
Pathetic,
Paul Co
In summary, I would not recommend Blue Mountain to a friend.
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Outdated Crappy mixed up software
26 December 2016
Reviewer: Oso Tired Of Bad Service from Austin
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77 of 168 people found this review helpful
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I finally have given up trying to use this service. You can spend a lot of time just getting to the end and then find it kicking you out. Trying to get back in, you will find it trying to have you become a member which you already are. When I give up, the next day I get a computer generated note asking why I did not send the card. WELL I DID NOT SEND IT BECAUSE YOUR SERVICE DID NOT LET ME~! Tired of fooling with your terrible service, will try another place to do my cards in the future.
In summary, I would not recommend Blue Mountain to a friend.
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