Blue Mountain Reviews

(based on 7 reviews)

143 of 278 people found this review helpful

Their previous version of making printable cards was much better and had more choices. With this version, it continually asks me to run a printer set-up even though I have been using the same printer each time. Most fonts won't let you bold or underline them. The menu at the top sometimes disappears so if you are in the middle of a card and want to save it, you are out of luck because the menu to "save this card" is not there. There are no options to change the color of a text box background. Changing the font is not easy; sometimes highlighting the existing font to change it and selecting another font works and sometimes it doesn't. There are other bugs but I can't think of them all right now. Complaints are not answered.

In summary, I would not recommend Blue Mountain to a friend.

141 of 286 people found this review helpful

Lousy lousy customer service. constant problems that are never fixed. very difficult to contact. no phone contact. send email complaints and requests to fix problems and all you get is a generic "sorry you are having problems" return email. they take away favorite cards.

In summary, I would not recommend Blue Mountain to a friend.

172 of 337 people found this review helpful

Bluemountain.com has an expansive selection of cards for every reason and season. They are easy to select and you can set reminders for birthdays or events. You can also create the cards in advance and time when they go out.

Here is the hard part: I was a member for years but I eventually needed to cancel my membership. I was billed again. I cancelled again. I was billed again. When I first cancelled I spoke with a real person, now they are 100% automated and even generated a auto-response letter after I complained via email. There was no way to speak with a live person. Every year I see a renewal charge that I can't get rid of.

The charge is $15.99. Honestly, if the yearly cost was cheaper I would have kept my membership. But the cost was too high for the amount of cards I sent, and now I am just continually being charged for a service I never use.

In summary, I would not recommend Blue Mountain to a friend.