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Blue Mountain Reviews

Blue Mountain image

 
Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: US Online Greeting Card Websites (AKA US Online eCard Sites)
Website: http://www.bluemountain.com



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(1.8 Stars) based on 4 reviews


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Average User Star Ratings:

Card Range:
Card Quality:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
3 Reviews
1 Star
1 Review

Only 0% of Users Recommend it



4 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 4 of 4
Outdated Crappy mixed up software
26 December 2016
Reviewer: Oso Tired Of Bad Service from Austin

30 of 65 people found this review helpful

I finally have given up trying to use this service. You can spend a lot of time just getting to the end and then find it kicking you out. Trying to get back in, you will find it trying to have you become a member which you already are. When I give up, the next day I get a computer generated note asking why I did not send the card. WELL I DID NOT SEND IT BECAUSE YOUR SERVICE DID NOT LET ME~! Tired of fooling with your terrible service, will try another place to do my cards in the future.

In summary, I would not recommend Blue Mountain to a friend.



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Printable cards are full of problems
25 July 2014
Reviewer: Barb from Minnesota

101 of 197 people found this review helpful

Their previous version of making printable cards was much better and had more choices. With this version, it continually asks me to run a printer set-up even though I have been using the same printer each time. Most fonts won't let you bold or underline them. The menu at the top sometimes disappears so if you are in the middle of a card and want to save it, you are out of luck because the menu to "save this card" is not there. There are no options to change the color of a text box background. Changing the font is not easy; sometimes highlighting the existing font to change it and selecting another font works and sometimes it doesn't. There are other bugs but I can't think of them all right now. Complaints are not answered.

In summary, I would not recommend Blue Mountain to a friend.



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Lousy customer service
04 July 2014
Reviewer: Bjean from Houston, Tx

97 of 197 people found this review helpful

Lousy lousy customer service. constant problems that are never fixed. very difficult to contact. no phone contact. send email complaints and requests to fix problems and all you get is a generic "sorry you are having problems" return email. they take away favorite cards.

In summary, I would not recommend Blue Mountain to a friend.



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Nice cards but you will be billed for life.
23 September 2013
Reviewer: Vivacity Hawk from Sacramento

127 of 236 people found this review helpful

Bluemountain.com has an expansive selection of cards for every reason and season. They are easy to select and you can set reminders for birthdays or events. You can also create the cards in advance and time when they go out.

Here is the hard part: I was a member for years but I eventually needed to cancel my membership. I was billed again. I cancelled again. I was billed again. When I first cancelled I spoke with a real person, now they are 100% automated and even generated a auto-response letter after I complained via email. There was no way to speak with a live person. Every year I see a renewal charge that I can't get rid of.

The charge is $15.99. Honestly, if the yearly cost was cheaper I would have kept my membership. But the cost was too high for the amount of cards I sent, and now I am just continually being charged for a service I never use.

In summary, I would not recommend Blue Mountain to a friend.



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